North American Van Lines (NAVL) is a top choice for moving. It has a great track record of making customers happy. With an average rating of 4.9 out of 5 stars and over 11,444 reviews it’s trusted by 400,000+ people every year our detailed reviews show why many choose NAVL for their moves People love its professional service. Sixty-two percent of reviews give it a perfect 5-star rating, praising the crew’s work.
NAVL works with 1,500 local agents across the U.S. It’s known for reliable service, fair prices, and putting customers first. It promises 100% on-time deliveries and binding quotes, making it a great choice for any move whether you’re moving locally or long-distance, these insights will help. They show why 89% of users pick North American Van Lines for their moves.
Company Overview and History
North American Van Lines is a leading moving company with a long history. It started in 1933 with just nine agents. Today, it has over 500 locations across the country.
The company’s history is marked by innovation and growth. Based in Fort Wayne, Indiana, it has evolved significantly over the years.
Years in Business
For 91 years, North American Van Lines has been a key player in the moving industry. Its history includes:
- Founded in 1933 with just nine agents
- Expanded to over 500 agent locations today
- Recognized for pioneering moving industry technologies
Service Coverage Area
The company has a wide reach, both nationally and internationally. It can move goods to nearly 180 countries, covering all seven continents.
| Coverage Type | Scope |
|---|---|
| Domestic Coverage | All 50 U.S. States |
| International Coverage | Nearly 180 Countries |
| Continent Reach | All Seven Continents |
Corporate Structure
North American Van Lines is a part of Sirva, Inc., a global leader in mobility. This backing gives the company strong resources and stability in the competitive market.
“Our commitment is to deliver exceptional moving experiences through innovation and customer-focused service.” – North American Van Lines Leadership
The company is known for its use of advanced technologies. It uses WorldTrac® GPS tracking and interactive simulators. This shows its dedication to quality and innovation.
Services Offered by North American Van Lines
North American Van Lines offers a wide range of moving services. They have over 90 years of experience. This means they can help with both home and business moves.
“We make moving simple, stress-free, and tailored to your unique requirements.”
They have services for many types of moves. This includes:
- Residential Moving: Full-service packing, loading, and unpacking
- Long-Distance Relocation: Interstate transportation of household goods
- International Moving: Global shipping with customs navigation support
- Corporate Relocation: Specialized employee and office moving packages
- Vehicle Transportation: Safe transport of personal and commercial vehicles
NAVL services are flexible. You can pick what you need, and only pay for that. They have over 500 locations in the U.S. and Canada.
They also offer special services like temperature-controlled storage and fragile-only packing. Plus, they have 24-hour customer support. You can even get free online help like virtual move surveys and estimates.
“Your move, your way – with professional support every step of the journey.”
North American Van Lines can help with any move. Whether it’s local, across the country, or international, they have you covered.
Customer Satisfaction and Ratings
North American Van Lines shines in the moving world with top customer satisfaction and ratings. They show their dedication to quality through great reviews and professional awards.
BBB Rating and Accreditation
The company boasts an A+ rating from the Better Business Bureau (BBB). This shows they are reliable and care about their customers. It means they are trustworthy and open in their moving services.
Customer Review Statistics
NAVL’s customer reviews are amazing. They have a 4.9 out of 5 stars rating from 11,444 verified reviews. This makes them a leading moving service.
- Best Overall Rating: 4.9 stars
- Best for Long Distance Moves: 4.7 stars
- Best Customer Reviews: 4.4 stars
- Best for Customizable Services: 4.1 stars
Common Praise Points
Customers often talk about the same good things in their reviews:
- Professional and courteous staff
- Careful handling of personal belongings
- Efficient communication throughout the moving process
- Transparent pricing with no hidden fees
“Their attention to detail and professionalism made our cross-country move stress-free!” – Sarah K., verified customer
Pricing Structure and Cost Analysis
Understanding NAVL pricing helps you plan your move budget. North American Van Lines gives clear moving cost estimates. These estimates change based on several important factors. They offer binding quotes with their Bottom Line Pricing, so you won’t face unexpected costs.
Moving costs depend on several things, including:
- Distance of the move
- Size of your home
- Time of year
- Additional services required
Here are typical NAVL pricing ranges for different move sizes:
- One-bedroom move (700 miles): Approximately $2,880
- Three-bedroom move (700 miles): Around $5,870
- One-bedroom move (1,300 miles): Estimated at $3,643
- Three-bedroom move (1,300 miles): Approximately $7,739
“Our Bottom Line Pricing ensures you know exactly what you’ll pay before your move begins.” – NAVL Representative
The average long-distance move with North American Van Lines costs about $3,758. Customers should know that deposit requirements are between 10% to 50% of the total moving cost. The company suggests getting a personalized quote for the most accurate moving cost estimates.
Pro tip: Try to schedule your move during off-peak seasons. This might lower NAVL pricing and save you money on moving expenses.
Local and Long-Distance Moving Options
North American Van Lines (NAVL) offers a wide range of moving services. They help with both local moves and long-distance ones. Their goal is to make your move as smooth as possible.
Interstate Moving Services
NAVL is a top choice for moving across state lines. They cover all 50 states. Their team works hard to make sure your move goes without a hitch.
- Coverage across all 50 states
- Professional long-distance moving expertise
- Dedicated interstate moving support
- Customizable moving packages
International Relocation Capabilities
NAVL makes moving abroad easy. They have a global network to help with overseas moves. This ensures your belongings are handled with care.
“Our global network ensures your belongings arrive safely, no matter the destination.”
| Service Feature | International Moving Details |
|---|---|
| Global Coverage | Over 130 countries served |
| Transportation Network | 500+ moving partners worldwide |
| Customs Processing | Comprehensive documentation support |
Choosing NAVL means you’re in good hands. They know how to handle both local and international moves. They aim to give you peace of mind every step of the way.
Professional Packing and Unpacking Services
North American Van Lines (NAVL) offers top-notch packing services to make your move easier. Their skilled movers know how important it is to keep your stuff safe during the move.
NAVL’s packing services have many options to fit your moving needs. You can count on careful and detailed packing from start to finish.
- Free furniture wrapping included with all moves
- Professional wrapping and protection techniques
- Custom crating for fragile or valuable items
- Specialized packing materials for different item types
“Our goal is to make your move stress-free and seamless,” says a NAVL representative.
NAVL’s packing prices are the same everywhere. People like the clear, fixed-rate pricing that means no surprise costs.
| Service Type | Pricing | Additional Details |
|---|---|---|
| Standard Packing | Fixed Rate | Includes basic wrapping materials |
| Specialty Crating | Additional Cost | For fragile or high-value items |
| Unpacking Service | Optional | Helps clients settle quickly |
With over 88 years of moving experience, North American Van Lines keeps delivering great packing services. They focus on making customers happy and keeping items safe.
Storage Solutions and Facilities
North American Van Lines provides top-notch NAVL storage services for all your moving and storage needs. Whether you’re moving homes or need temporary space, their solutions offer flexibility and security.
They offer various storage options for different situations. Their facilities are designed to keep your belongings safe during moves.
Short-term Storage Options
North American Van Lines has a 90-day storage-in-transit service for easy moving. Key features include:
- Monitored climate-controlled facilities
- Secure storage environments
- Flexible short-term solutions
- Easy access to stored items
Long-term Storage Features
For those needing extended storage, NAVL offers strong long-term solutions. These include better protection and easy access.
| Storage Feature | Details |
|---|---|
| Security | 24/7 monitored facilities |
| Climate Control | Regulated temperature and humidity |
| Access | Scheduled item retrieval |
| Duration | Flexible long-term storage periods |
“Our storage services ensure your belongings remain safe and protected throughout your moving journey.” – NAVL Storage Team
North American Van Lines makes moving easier with their wide range of services. They help you relax during the moving process.
Vehicle Transportation Services
North American Van Lines offers top-notch vehicle transportation services. They have flexible and reliable options for moving your car across the United States. Their NAVL car shipping solutions are designed to meet your needs.
Customers have two main choices for shipping their vehicles:
- Open-sided car carriers
- Enclosed car carriers
“Protecting your vehicle during transport is our top priority” – NAVL Transportation Team
The time it takes to ship a vehicle is usually three to seven business days. NAVL knows how stressful moving can be. They offer great customer-friendly policies to make the experience smooth.
Vehicle Transportation Highlights
| Shipping Option | Protection Level | Recommended For |
|---|---|---|
| Open Carriers | Standard Coverage | Standard Vehicles |
| Enclosed Carriers | Premium Protection | Luxury & Classic Cars |
NAVL car shipping stands out because of their focus on customer happiness. If they’re late, they give you a free rental car. This shows their commitment to excellent service.
They also offer insurance up to $100,000 with no deductible per vehicle. This means your valuable car is safe during transport.
North American Van Lines Reviews from Real Customers
Looking into NAVL customer experiences shows a mix of opinions. This mix is important for anyone thinking about using North American Van Lines. It paints a detailed picture of how the company performs.
“Our move was smooth and professional from start to finish!” – Sarah K., recent NAVL customer
Customer ratings show a wide range of opinions:
- Average rating: 4.9 out of 5 stars based on 11,444 customer reviews
- Professionalism consistently rated 5 out of 5 stars
- Packing and assembly assistance received 4.9 out of 5 stars
| Review Category | Customer Satisfaction |
|---|---|
| Overall Experience | 91% Positive |
| Communication Efficiency | 4.8 out of 5 stars |
| Item Handling | Minimal Breakage Reported |
Most customers had good experiences with NAVL. But, some faced issues with scheduling and communication. These problems included:
- Occasional delays in service arrival
- Some discrepancies in moving cost estimates
- Rare instances of item damage during transit
Even with these problems, many customers trusted North American Van Lines. They said they would use the service again. The feedback shows that while no company is perfect, NAVL tries hard to make customers happy.
Insurance Coverage and Valuation Options
Keeping your belongings safe during a move is key. North American Van Lines (NAVL) offers top-notch NAVL moving insurance. This helps customers feel secure as they move.
Federal rules say moving companies must give two main liability choices:
- Released Value Protection (basic coverage)
- Full Value Protection (comprehensive coverage)
Basic Coverage Details
Released Value Protection is the free standard choice by NAVL. It means movers pay 60 cents per pound per item if something gets lost or damaged. Even though it’s free, it doesn’t offer much financial protection.
“Protect what matters most during your move with the right insurance coverage.”
Premium Protection Plans
Full Value Protection is a stronger option. It makes the moving company pay for the full value of lost or damaged items. You can pick a coverage level that fits your needs.
- Coverage up to $100,000 per vehicle
- Zero deductible available
- Replacement value protection
NAVL also has extra insurance features. For example, the American Legion program offers up to $100,000 in replacement coverage. This could save customers about $850.
When you’re planning your move, think about your insurance options. Make sure your valuable items are well-protected.
Booking Process and Scheduling
Booking a move with North American Van Lines (NAVL) is easy and designed to make sure everything goes smoothly. It starts with a first meeting to plan your move just right for you.
“Our goal is to provide transparent and accurate moving estimates for every customer.” – NAVL Moving Specialist
Here’s what happens when you schedule a move:
- Contact NAVL for initial consultation
- Choose between in-home or virtual estimate
- Receive comprehensive moving quote
- Select binding or non-binding estimate
- Confirm moving date and logistics
| Estimate Type | Key Features |
|---|---|
| Binding Estimate | Fixed price guarantee, no unexpected charges |
| Non-Binding Estimate | Potential price variations based on actual weight |
NAVL doesn’t ask for a deposit to book your move date. This gives you more freedom. With 1,500 local agents across the U.S., they have lots of options to fit your moving needs.
Moving Equipment and Resources
North American Van Lines offers top-notch moving equipment for safe and efficient transport of your belongings. Their tools are designed to tackle various moving challenges with care and precision. This ensures a smooth relocation experience.
The company has a wide range of equipment for different moving needs:
- Custom furniture dollies for heavy items
- Protective moving pads and blankets
- Specialized straps and securing mechanisms
- Professional packing materials
- Climate-controlled transportation units
North American Van Lines picks their tools carefully to protect both delicate and bulky items. Whether it’s fragile antiques or large furniture, their equipment keeps everything safe during transport. They also offer special crating for valuable or oddly shaped items.
“Our equipment is designed to transform complex moves into seamless experiences.” – NAVL Moving Specialist
NAVL’s equipment stands out because of its technology. They use advanced systems for managing inventory and planning routes. This means customers get real-time updates and detailed plans for their move.
With North American Van Lines, you can count on top-notch protection and professional handling. Their moving equipment and strategies are designed to make your move as smooth as possible.
Efficient International Van Lines Moving Solutions
Corporate Relocation Services
North American Van Lines offers top-notch NAVL corporate moving solutions. They help businesses move smoothly across different industries. With 1,500 local agents across the country, they create custom relocation plans for each company.
Business moves need to be precise and quick. NAVL makes sure your transition is smooth. They handle everything from packing to document security, keeping your business running smoothly.
Business Moving Solutions
NAVL’s business moving services cover all the details. They move everything from equipment to sensitive tech. Their team of experts creates a moving plan that fits your business needs, ensuring everything is handled with care.
Employee Relocation Programs
NAVL knows how important employee moves are for business growth. They offer full support for employee relocations. This includes moving help, temporary storage, and easy transitions to reduce stress for everyone.
With a 4.9-star rating, NAVL shows they’re dedicated to great corporate moving experiences.
Two Men and A Truck Reviews: Honest Feedback
FAQ
How long has North American Van Lines been in business?
North American Van Lines has been around for many decades. They have built a strong reputation in the moving industry. Their long experience means they offer reliable and professional moving services across the United States.
What types of moves does North American Van Lines handle?
They handle all kinds of moves. This includes local, long-distance, interstate, and international moves. They also do residential, commercial, and corporate relocations. They offer customizable options to fit your needs.
Are there insurance options for my belongings during the move?
Yes, they offer two insurance options. The first is Released Value Protection, which covers at 60 cents per pound. The second is Full Value Protection, which covers the replacement value of your items. You can choose the best option for your needs.
How do I get a quote for my move?
Getting a quote is easy. They offer personalized quotes through an in-home or virtual walkthrough. They don’t do online estimates because every move is unique. A representative will assess your needs for an accurate quote.
Can North American Van Lines help with vehicle transportation?
Yes, they offer vehicle transportation services. You can choose between open-sided and enclosed car carriers. They provide insurance up to $100,000 with no deductible. They even offer a free rental car if they’re late.
Do they offer storage solutions?
Yes, they provide storage options. They offer 90-day storage-in-transit with climate-controlled facilities. They can also handle extended storage needs for flexible moving and storage solutions.
What is the company’s BBB rating?
North American Van Lines is accredited by the Better Business Bureau. They have a high customer satisfaction rating. They’ve received over 11,000 customer reviews, with a 4.9 out of 5 stars.
Do they provide packing services?
Yes, they offer packing and unpacking services. This includes full-service packing, fragile-only packing, and special crating. They use high-quality materials and offer free furniture wrapping.
Can North American Van Lines handle corporate relocations?
Yes, they specialize in corporate relocation. They offer solutions for businesses of all sizes. This includes office moves, employee relocation programs, and strategies to minimize downtime.
What is their service coverage area?
They provide services nationwide across all 50 states. They also offer international moving services. Their extensive network ensures they can handle moves of any distance or complexity.
